Mortgages

Privacy Policy

House We take the protection of your privacy very seriously and will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your mortgage enquiry and secondly, to provide you with the best possible service.

1. We will only use your e-mail address for corresponding to you for the services you have requested. We would only ever allow third parties to email you if we had received your consent.

2. When we need to transfer your information electronically between our own departments or third parties we ensure that this is done in a secure way.

3. We always give you the opportunity to refuse any marketing emails we may send to you in the future.

4. What information do we collect about you?

We collect your name, address, contact telephone numbers, email address, existing or future mortgage commitments, salary and employment details and any other information relevant to your mortgage or life insurance applications.

5. We will never collect sensitive information about you without your explicit consent.

6.We will ensure where possible that the information we hold on you will be accurate and up to date. You are entitled, under the Data Protection Act, to see a copy of any information we hold on you. We are happy to supply such information to you upon written request. If you find any inaccuracies we will delete or correct it promptly.

7. The personal information, which we hold, will be held on a secure, password-protected server. Only authorised personnel may access it. This is in accordance with our internal security policy and the Data Protection Act.

8. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

9. Regarding internet use we may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser and this allows us to know how many page views are made by a user and whether the user returns to our website. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you by way of an IP number only unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us.

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